Job overview

Customer Service Partner Manager - Nuffield Health - London

Customer Service Partner Manager with Nuffield Health in London is a people-focused role involving work to build a healthier nation.

Responsibilities: The advert points to lead regular business reviews and governance meetings, ensuring partner performance aligns with agreed objectives and commitments, Manage supplier budgets, expenditure and value delivery, ensuring maximum return on investment, and Ensure all outsourced services comply with contractual, regulatory, information security and data protection requirements, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring competitive salary available, depending on experience 37.5 hours per week At Nuffield Health, purpose is to build a healthier nation, This is an excellent opportunity for a commercially minded relationship manager with strong vendor management experience who enjoys building strategic partnerships, influencing performance, and delivering measurable results within a customer-focused environment, Monitor and challenge performance against KPIs, SLAs and customer experience measures, implementing improvement plans where required, and To succeed as Customer Service Partner Manager, 're looking for: Proven experience managing outsourced service providers, strategic suppliers or third-party customer service partnerships.

Employment details: employment type: Full time – Permanent role and Competitive salary available, depending on experience 37.5 hours per week At Nuffield Health, purpose is to build a healthier nation.

Application:

Skills or experience needed

Customer Service Partner Manager

Salary and benefits

As per Experience

Location details

London

Application instructions

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