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Business Support Officer x 2, West Lothian Civic Centre - 505.94 - WEL10519 - West Lothian Council - line with the UK GDPR Business Support Officer x 2, West Lothian Civic Centre - 505.94 - WEL10519 with West Lothian Council in line with the UK GDPR is a people-focused role involving work to close this post early depending on applicant response levels This is an exciting opportunity to join Social Policy as a Business Support Officer, with responsibility for the management and delivery of Subject Access Requests and the administration of Freedom of Information requests. Responsibilities: The advert points to close this post early depending on applicant response levels This is an exciting opportunity to join Social Policy as a Business Support Officer, with responsibility for the management and delivery of Subject Access Requests and the administration of Freedom of Information requests, The post holder will support the effective handling of SARs and FOI requests in line with the UK GDPR, Data Protection Act 2018, Freedom of Information (Scotland) Act 2002, and ICO guidance, ensuring compliance, consistency, and alignment with corporate priorities, the Business Support Team Manager, the post holder will contribute to the Council’s compliance, governance, and risk management responsibilities, and sensitive information, and provide advice and guidance to staff to support good information governance, with emphasis on safe, respectful support. Requirements: Suitable applicants may bring essential Criteria Experience of handling Subject Access Requests (SARs) and/or Freedom of Information (FOI) requests Knowledge of relevant legislation, including UK GDPR, Data Protection Act 2018, and FOI (Scotland) Act 2002 Ability to manage a high-volume workload and meet strict statutory deadlines Strong attention to detail, with the ability to review, redact, and quality assure sensitive information Experience of working with confidential and sensitive data and maintaining accurate records/audit trails Excellent communication skills, with the ability to liaise with stakeholders at all levels Ability to interpret legislation and apply exemptions appropriately Strong organisational and problem-solving skills Proficient in Microsoft Office and/or case management systems Desirable Criteria Experience working within a local authority or public sector environment Familiarity with ICO guidance and best practice Experience of providing advice or training on information governance or data protection Understanding of wider information governance frameworks and risk management.
Skills or experience needed
Business Support Officer x 2 West Lothian Civic Centre 505 94 WEL10519
Salary and benefits
£46,944 - £51,524 per year
Location details
line with the UK GDPR
Application instructions
Use the Apply button on this Stafty job page to continue to the employer application website.
Salary
£46,944 - £51,524 per year
Number of openings
1
Required skills
- Business Support Officer x 2 West Lothian Civic Centre 505 94 WEL10519
Job Reference: job-20260712-7953181
Job Closing date: 05 August 2026
Source:West Lothian Council