Job overview

Job Advert Salary is National Minimum wage so it's age dependent as below:

Age Range - Rate Per Hour

Aged 16-17 - £10.18

Aged 18-20 - £11.89

Aged 21+ - £13.01

Falkirk Council are recruiting Modern Apprentice positions within Business Administration, Housing and Customer Service roles.

Open to all Falkirk Council residents, who are looking to gain a qualification in work. The qualification you will undertake as part of this role is SVQ Level 3 (SCQF Level 6)

As the first point of contact for visitors and callers, you will provide a welcoming front-of-house experience, whilst supporting the wider team with administrative tasks, supporting efficient day-to-day operations within the office.

As an Apprentice you will require:

The ability to deal with customers in a courteous manner

To always maintain confidentiality

To have good communication and IT skills

To have the ability to work under pressure and be able to work with other colleagues in the team

To complete training and a qualification whilst in work

Key skills and attributes for the role include:

Organisational and multitasking skills

Experience using Microsoft Office (Word, Outlook, Excel)

Confident telephone manner and customer service skills

Ability to work independently and as part of a team

Previous work experience would be an advantage but not essential

If you are the successful candidate, you will be required to carry out a Disclosure Scotland check, the cost of which will be met by the preferred candidate.

Please send an up to date CV to: eturecruitment@falkirk.gov.uk with the subject heading as "MA Opportunity".

Closing Date is 30th June, 2026

Skills or experience needed

Modern Apprentice (Business Administration) FLK14101

Salary and benefits

£15,392 - £24,454 per year

Location details

Modern Apprentice (Business Administration)

Application instructions

Use the Apply button on this Stafty job page to continue to the employer application website.