Job overview

Customer Quality Officer - Abbyfield - SOLIHULL Hampton House, Hampton House, Solihull, Solihull, United Kingdom

Customer Quality Officer with Abbyfield in SOLIHULL Hampton House, Hampton House, Solihull, Solihull, United Kingdom is a people-focused role involving work to customer Quality Officer Location: Remote - Home Based.

Responsibilities: The advert points to creating welcoming communities where people can thrive and receive high-quality care and support, provide independent quality assurance across our Care and Housing services, deliver sustainable improvements, and managers and colleagues, produce clear assurance reports and share best practice across our services, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring this is an excellent opportunity for someone who wants to use their quality and compliance expertise to make a real difference to the experience and outcomes of customers and residents, About 'll have experience in quality assurance, compliance, governance, auditing or service improvement, ideally within a regulated Care, Housing, Health or Social Care environment, 're looking for someone who: Has experience undertaking audits, quality reviews and compliance monitoring, and Has experience supporting and monitoring improvement plans.

Employment details: 9am – 5pm Salary: £35,000 per annum Contract: Permanent About Abbeyfield Living Society For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England.

Application:

Skills or experience needed

Customer Quality Officer

Salary and benefits

£35,000 per annum

Location details

SOLIHULL Hampton House

Application instructions

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