Job overview

Admin Team Lead - Spire Healthcare - HARROGATE, NORTH YORKSHIRE, United Kingdom

Admin Team Lead with Spire Healthcare in HARROGATE, NORTH YORKSHIRE, United Kingdom is a people-focused role involving work to join us on a permanent full time basis.

Responsibilities: The advert points to join us on a permanent full time basis, bring drive and energy with a real interest in developing the admin function in our new clinic, looking at smoothing out and creating new processes that will support our patients and staff, Friday and 8am – 2pm on a Saturday Duties and responsibilities Working varied reception and admissions shifts in a hands-on capacity, supporting and overseeing the team Managing time cards, sickness, annual leave, and other absence whilst ensuring optimum cover at all times, and carry out departmental audits and ensure compliance, including DSE, Health and safety and staff mandatory training, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring to represent the department at various meetings, including Patient Experience, Infection control and process meeting, driving improvements and implementing change To try to resolve any patient complaints relating to the reception service in the first instance or to escalate via the appropriate channel and The Ideal candidate will have: Proven experience in a leadership position in a highly customer service/administration position Experience of absence and performance management through the application of 121s, annual appraisals and corporate policy.

Employment details: This is a full time permanent position and will work a shift pattern that will include 8:00am - 16:00pm or 12pm – 8pm Monday to Friday and 8am – 2pm on a Saturday Duties and responsibilities Working varied reception and admissions shifts in a hands-on capacity, supporting and overseeing the team Managing time cards, sickness, annual leave, and other absence whilst ensuring optimum cover at all times and Setting annual EE objectives for each team member, holding and documenting regular 1:1 meetings as well as team briefs Achieving KPI targets To carry out departmental audits and ensure compliance, including DSE, Health and safety and staff mandatory training.

Application:

Skills or experience needed

Admin Team Lead

Salary and benefits

£33,000

Location details

, supporting and overseeing the team

Application instructions

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