Job overview

Reception and Ward Admin Team Leader - Spire Healthcare - BIRMINGHAM, WEST MIDLANDS, United Kingdom

Reception and Ward Admin Team Leader with Spire Healthcare in BIRMINGHAM, WEST MIDLANDS, United Kingdom is a people-focused role involving work to join the team on a full-time basis.

Responsibilities: The advert points to lead our reception and ward administration function, ensuring a high-quality service is delivered to patients, visitors, consultants, and colleagues, patients across Birmingham, Warwickshire and the West Midlands, Duties & Responsibilities (not limited to): Lead, and develop the Reception and Ward Administration teams, and carry out departmental audits and ensure compliance, including DSE, Health and safety and staff mandatory training, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring to undertake Datix incident investigations To represent the department at various meetings, including Patient Experience, driving improvements and implementing change Actively participating in the promotion of good communication and liaison with other hospital departments.

Employment details: Working varied reception shifts in a hands- on capacity, supporting and overseeing the team Promotion of Spire’s Purpose, vision, mission, values and behaviours Managing time cards, sickness, annual leave, and other absence whilst ensuring optimum cover at all times and Setting annual EE objectives for each team member, holding and documenting regular 1:1 meetings as well as team briefs Actively involved in recruitment, training and induction Achieving KPI targets as set by central Spire To carry out departmental audits and ensure compliance, including DSE, Health and safety and staff mandatory training.

Application:

Skills or experience needed

Reception And Ward Admin Team Leader

Salary and benefits

As per Experience

Location details

, supporting and overseeing the team

Application instructions

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