Job overview

Bookings Administrator - Fixed Term - Nuffield Health - Eastleigh – Hampshire

Bookings Administrator - Fixed Term with Nuffield Health in Eastleigh – Hampshire is a people-focused role involving work to join team at Wessex Hospital on a 12-month fixed-term contract.

Responsibilities: The advert points to the Bookings Administrator will manage a large volume of referrals, appointments, and surgery bookings, ensuring patients are scheduled promptly and accurately, Working closely with clinical teams and consultants, the postholder will help the hospital achieve its service delivery targets while consistently exceeding customer expectations, help us build a healthier nation, and As a Bookings Administrator the post holder will in our Bookings department: Deal with all administration tasks for inpatient bookings including booking theatre slots, pre-assessment appointments, liaising with consultants, patients and various departments around the hospital and processing patient details Handle telephone enquiries efficiently and effectively, providing excellent customer service Handle appointments bookings and changes Co-ordinate availability of rooms and consultants Create, alter or cancel clinics as required to support business needs •To prepare standard and ad-hoc reports as required and required by the department To succeed as a Bookings Administrator the post holder will; Bring empathy, sympathy and sensitivity to the role, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring preferably will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation, Have good IT and keyboard skills, with experience using Microsoft applications such as Word, Excel and Outlook, Have the ability and confidence to engage with a variety of people, including patients, consultants and medical secretaries, and Stay calm under pressure with the ability to manage multiple priorities.

Employment details: employment type: Full time – Fixed Term role.

Application:

Skills or experience needed

Bookings Administrator Fixed Term

Salary and benefits

£25,545.00 per annum

Location details

Eastleigh - Hampshire

Application instructions

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