Job overview

Call Handler - Sanctuary Group - GB

Call Handler with Sanctuary Group in GB is a people-focused role involving work to inclusion is one of core values.

Responsibilities: The advert points to support this mission, We value what makes you unique, and the impact you have on the people we support, help you build confidence in your role, with plenty of development opportunities that keep you moving forward, and As a not-for-profit organisation, we reinvest in our people and our services, creating an environment where you can learn, develop and be part of something meaningful, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring make adjustments throughout your application process, in line with Sanctuary’s commitment to Disability Confident employer status and Your skills Experience in a similar customer focused role Strong communication and listening that helps people feel heard Organisational skills that support smooth, timely work Basic understanding of information systems and databases Excellent spoken and written English skills, with the ability to communicate with customers in a clear, calm and professional way GCSE Grade C (or equivalent) in English and Maths Your rewards deserve more than the basics.

Employment details: job schedule: hours per week, weekend working and ’ll equip with the right tools to help build confidence in your role, with plenty of development opportunities that keep moving forward and That’s why, alongside 31 days’ annual leave pro rata (rising to 36, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, ’ve created a package to help thrive: Bank holiday enhancements, for any bank holidays ’re scheduled to work Health and wellbeing support, including virtual GP appointments and access to everyday advice and short-term counselling with Employee Assistance Programme Company-paid life insurance Parental leave arrangements, paid volunteering days, and an annual leave purchase scheme Company-funded training and ongoing career development opportunities Flexible working options and an inclusive culture where everyone belongs, including Youth Panel, PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements Some rewards are subject to a qualifying period or other criteria – visit website for more information.

Application:

Skills or experience needed

Call Handler

Salary and benefits

£14.49 / hour

Location details

GB

Application instructions

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