Job overview

Customer Service Adviser - 2 Positions Available - Musselburgh Customer Services (Brunton Hall) - EAL12845 - East Lothian Council - Brunton Hall

Customer Service Adviser - 2 Positions Available - Musselburgh Customer Services (Brunton Hall) - EAL12845 with East Lothian Council in Brunton Hall is a people-focused role involving work to vacancy Information Hourly rate of pay: £16.70 - £17.84 Days and Hours of Work: Monday - Thursday, 09:00-17:00 Friday, 09:00-16:00 Flexi time is applicable.

Responsibilities: The advert points to this is a busy, varied and rewarding role offering support with a wide range of council services which include homeless enquiries, benefits, social work and rent enquiries and processing payments, help customers access services online and as such they must have strong digital skills, Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job, and be considered for interview, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring have experience of responding quickly to changing customer and service needs, The team also process applications for National Entitlement Cards and offer supported appointments for those unable to apply online for Blue Badges so strong communication and people skills are essential, The successful candidates will be required to help customers access services online and as such they must have strong digital skills, and must ensure meet every 'essential' criteria stated on the Person Specification to be considered for interview.

Employment details: Vacancy Information Hourly rate of pay: £16.70 - £17.84 Days and Hours of Work: Monday - Thursday, 09:00-17:00 Friday, 09:00-16:00 Flexi time is applicable.

Application:

Skills or experience needed

Customer Service Adviser 2 Positions Available Musselburgh Customer Services (Brunton Hall) EAL12845

Salary and benefits

£30,476 - £32,556 per year

Location details

Musselburgh

Application instructions

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