Job overview

Customer Service Agent - Digital - ARB18219 with Argyll & Bute Council in Kintyre House, Campbeltown.

The role sits within Healthcare.

Service: Customer Support Services - Customer Engagement Closing Date: Wednesday 8th July 2026 Argyll and Bute Council’s Digital Services team are seeking a Customer Service Agent (Digital) to support the Council’s Web Team in delivering high quality digital services. This is a temporary full time post until May 2027 and is based in Kintyre House, Campbeltown. This is an exciting opportunity to be part of a team focused on improving how customers access information and services online.

Further context from the advert indicates that the Customer Service Agent (Digital) will assist the Web Team with day-to-day digital service activities, helping to ensure that the Council’s website and online content remain accurate, accessible and user-focused. The role will involve editing and maintaining web content, carrying out accessibility checks to support compliance with recognised standards, and gathering and analysing data to help inform improvements to digital services. The postholder will also support a range of routine digital and administrative tasks, contributing to the smooth running and continuous improvement of web services.

Relevant experience may include this is a temporary full time post until May 2027 and is based in Kintyre House, Campbeltown; this is an exciting opportunity to be part of a team focused on improving how customers access information and services online; the Customer Service Agent (Digital) will assist the Web Team with day-to-day digital service activities, helping to ensure that the Council’s website and online content remain accurate, accessible and user-focused.

Apply: Use the source link to view the full advert and apply.

Skills or experience needed

Customer Service Agent Digital ARB18219

Salary and benefits

£30,476 - £31,699 per year

Location details

Campbeltown

Application instructions

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