Job overview

Customer Service Officer, West Lothian Civic Centre, 507.21 - WEL10615 - West Lothian Council - Livingston

Customer Service Officer, West Lothian Civic Centre, 507.21 - WEL10615 with West Lothian Council in Livingston is a people-focused role involving work to employ a diverse workforce that reflects the people of Scotland.

Responsibilities: The advert points to working as part of a dedicated team, the post holder will assist in the registration of births, deaths, marriages and civil partnerships as well as citizenship ceremonies, ensuring all services are delivered accurately, sensitively and in accordance with legislation and members of the public Maintaining accurate records and ensuring compliance with relevant legislation and procedures Assisting with marriage, civil partnership and citizenship ceremonies Working collaboratively with colleagues to deliver an efficient and high quality service About You: Enthusiastic, reliable and committed to excellent customer service Strong communication and interpersonal skills Excellent attention to detail and accuracy Able to handle sensitive situations with empathy, discretion and professionalism Flexible and able to work effectively as part of a team If you are looking for a varied and meaningful career where no two days are the same and where you can make a positive difference to people’s lives, we would love to hear from you, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring have excellent communication and interpersonal skills, a high level of attention to detail and the ability to remain calm and professional when supporting customers through significant life events and be confident working with sensitive and confidential information, have strong organizational skills and be committed to providing outstanding customer service.

Application:

Skills or experience needed

Customer Service Officer West Lothian Civic Centre 507 21 Wel10615

Salary and benefits

£28,455 - £30,595 per year

Location details

Livingston

Application instructions

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