Job overview

Customer Services Assistant - DEE06648 - Dundee City Council - a hybrid style

Customer Services Assistant - DEE06648 with Dundee City Council in a hybrid style is a people-focused role involving work to job DescriptionWorking in a hybrid style, based at home and 2 days per week in the office, will work full time, 37 hours per week.

Requirements: Suitable applicants may bring contributes to the efficient delivery of services across Benefit Delivery and Customer Services.The Individual? will have working knowledge of Microsoft Office packages including Office 365, Word, Excel, Teams, Experience of working in a customer, focused environment, experience handling routine enquiries and signposting customers along with experience accurately entering, updating, and maintaining data across multiple software systems or databases, and have good communication skills - both written and verbal, analytical skills with the ability to organise own workload, use initiative and the ability to work as part of a team.

Employment details: contributes to the efficient delivery of services across Benefit Delivery and Customer Services.The Individual? will have working knowledge of Microsoft Office packages including Office 365, Word, Excel, Teams.

Application:

Skills or experience needed

Customer Services Assistant Dee06648

Salary and benefits

£27,762 - £28,321 per year

Location details

a hybrid style

Application instructions

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