Job overview

Housing Assistant (Full Time) (Temporary) - REN14883 - Renfrewshire Council - Johnstone

Housing Assistant (Full Time) (Temporary) - REN14883 with Renfrewshire Council in Johnstone is a people-focused role involving work to advert Housing Assistant (Temporary) The Housing Assistant will contribute to the delivery of local housing services including interviewing and advising customers on their housing prospects/needs; interviewing and advising customers in person, by telephone or video link regarding key tenancy matters, including termination of tenancy; and maximising income for the Council, including managing rent arrears and advising tenants on income maximisation.

Responsibilities: The advert points to the level of check will be determined by the duties of the post, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring must have relevant experience of dealing with the public in person and on the telephone, working with figures and Microsoft Office packages, A general knowledge of housing services is essential, as is numeracy skills and must have effective customer service and communication skills, The ability and confidence to deal with angry/upset customers is also required, and A National Certificate in Housing (or equivalent) is desirable.

Application:

Skills or experience needed

Housing Assistant (Full Time) (Temporary) Ren14883

Salary and benefits

£28,579 - £30,094 per year

Location details

Johnstone

Application instructions

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