Job overview

Housing Benefit/Council Tax Reduction Benefits Assessor - Hawick Contact Centre - SBO10268 - Scottish Borders Council - Hawick Contact Centre, 44 High Street, Hawick, TD9 9EF

Housing Benefit/Council Tax Reduction Benefits Assessor - Hawick Contact Centre - SBO10268 with Scottish Borders Council in Hawick Contact Centre, 44 High Street, Hawick, TD9 9EF is a people-focused role involving work to job Details Grade: 5A Hourly Rate: £14.75 - £15.96 Salary: £26,921.46 - £29,129.71 per annum Contract Duration: Permanent Hours: - 35 hours Interviews will provisionally be 26th & 27th August 2026 Role Purpose Are passionate about helping people and providing excellent customer service?.

Responsibilities: The advert points to join our Customer Advice and Support Service team, customers, colleagues and partner organisations, helping people access the assistance they need, and providing support for Armed Forces Veterans, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring essential At least 5 SCE Standard Grades at level 3 or above (or equivalent) including English and Mathematics or Arithmetic, In particular from candidates who assess themselves as having a disability, under the Disability Confident Employer scheme this guarantees an interview to those individuals who meet the essential criteria of the post, and Showing its commitment to the Armed Forces Covenant, the Council guarantees an interview to veterans who meet the essential criteria of the post.

Employment details: Job Details Grade: 5A Hourly Rate: £14.75 - £15.96 Salary: £26,921.46 - £29,129.71 per annum Contract Duration: Permanent Hours: - 35 hours Interviews will provisionally be 26th & 27th August 2026 Role Purpose Are passionate about helping people and providing excellent customer service? and This is an exciting opportunity to play a vital role in supporting residents across the Scottish Borders by assessing benefit entitlement and providing advice that can make a real difference to people's lives.

Application:

Skills or experience needed

Housing Benefit Council Tax Reduction Benefits Assessor Hawick Contact Centre Sbo10268

Salary and benefits

£26,921.46 - £29,129.71 per annum

Location details

Hawick

Application instructions

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