Job overview

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Voids Multi – Trade Chargehand

Hindle House - Banbury

£38,887 – £40,934 per year

40 hours per week – Monday to Friday

We have an opportunity for a Multi-Trade Chargehand to join our Voids team, based in Banbury. Working with a team of Operatives and as a working charge hand you will be responsible for providing repairs on void properties. The role will include a company van and power tools and training will be provided as and when required.

The role of Multi-Trade Chargehand will include:

Assisting with the daily management of a team and overseeing repairs and refurbishment of properties, ensuring they are carried out to a high standard

Inspecting works completed to ensure these represent value for money e.g. efficient use of materials

Ensuring Health and Safety policies and procedures are followed on site, maintaining compliance

Ordering materials, and liaising with suppliers

Ensuring works are completed to KPI targets and financial recovery for completed void works

Responding to emergencies and assisting with complaints

Skills and experiences:

To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to or currently undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted

Significant social housing experience

Good communication, interpersonal and customer care skills

Analysing and diagnosing problems and implementing effective solutions

Basic skills in use of Microsoft office, Excel, Outlook and Word

This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary

Life Assurance

Employee Advice Service including counselling

Cycle to Work scheme

Voluntary health plans

Employee discounts

Wellbeing support and tools

Employee recognition scheme

Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

£38,887 per annum (rising to £40,934 per annum after 12 months, subject to satisfactory performance)

For more information please click here

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 11 January 2026

Interviews are expected to take place during the week commencing 12th January 2025. The exact date will be confirmed with shortlisted candidates.

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - http://www.sanctuary.co.uk/join-our-team

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Skills or experience needed

Multi Trade Chargehand

Salary and benefits

£38,887 - £40,934 / year

Location details

Adderbury

Application instructions

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