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Job overview

Private Patient Account Manager - Ramsay Health Care - York

Private Patient Account Manager with Ramsay Health Care in York is a people-focused role involving work to job Advert Private Patient Account Manager Location: Clifton Park TC, York Hours: 37.5 hours per week, Full-time Summary: Clifton Park Hospital opened in 2006 and is located just outside York.

Responsibilities: The advert points to discharge, delivering a high-quality experience at every stage of the patient pathway, drive growth in Self-Pay and Private Medical Insurance (PMI) admissions and deliver against agreed activity and revenue targets, Responsibilities include: Develop and deliver the hospital's private patient growth strategy, driving increases in Self-Pay and Private Medical Insurance (PMI) admissions in line with agreed activity and revenue targets, and maximise referral opportunities and support business growth, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring the Private Patient Manager will lead and oversee a team of Private Patient Coordinators, driving growth in insured and self-pay activity while ensuring an exceptional, seamless private patient journey from initial enquiry through to discharge, delivering a high-quality experience at every stage of the patient pathway, Monitor and report on key performance indicators including enquiry volumes, conversion rates, lost opportunities, admissions growth and patient experience metrics, implementing improvement plans where required, and Drive continuous improvement of the private patient journey, ensuring exceptional patient experience, efficient processes and outstanding customer service.

Employment details: employment type: FULL_TIME and The Private Patient Manager will lead and oversee a team of Private Patient Coordinators, driving growth in insured and self-pay activity while ensuring an exceptional, seamless private patient journey from initial enquiry through to discharge, delivering a high-quality experience at every stage of the patient pathway and This is a strategic role, working closely with the Head of Operations and the Business Relations Manager to drive growth in Self-Pay and Private Medical Insurance (PMI) admissions and deliver against agreed activity and revenue targets.

Application:

Skills or experience needed

Private Patient Account Manager

Salary and benefits

As per Experience

Location details

Clifton Park TC

Application instructions

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Salary

As per Experience

Number of openings

1

Required skills
  • Private Patient Account Manager

Job Reference: JR17476

Job Closing date: 28 October 2026

Source:Ramsay Health Care

Additional Benefits
    Job Location
    Clifton Park TC
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