Job overview

Senior Customer Analyst - Specsavers - Nottingham, East Midlands

Senior Customer Analyst with Specsavers in Nottingham, East Midlands focuses on work to connect Customer Analysts around the world, shape how customer analysis is shared, and help teams turn data into action that improves customer experiences?.

Responsibilities: The work appears to include tasks such as connect Customer Analysts around the world, shape how customer analysis is shared, and help teams turn data into action that improves customer experiences?, have greater impact across markets, You’ll support teams in sharing best practice, turning insight into practical opportunities that improve customer engagement and experience, and Through clear storytelling, engaging presentations and collaborative working, you’ll help make analysis accessible and actionable for both technical and non-technical audiences, with attention to quality and reliable delivery.

Requirements: Suitable applicants may bring ’ll support teams in sharing best practice, turning insight into practical opportunities that improve customer engagement and experience, ’re looking for someone with strong experience in Marketing Analytics and CRM data, but just as importantly, someone who enjoys developing others, building relationships and helping communities succeed, ’ll bring strong SQL skills, confidence working with complex data, and the ability to translate insight into clear, compelling stories, and Experience with data visualisation tools such as Power BI is important, alongside the ability to influence stakeholders, facilitate conversations and build confidence in data-led decision-making.

Employment details: employment type: Fixed Term Contract and ’ll also mentor analysts, support the development of global ways of working, and help create reports, dashboards and frameworks that enable teams to understand, compare and optimise performance.

Application:

Skills or experience needed

Senior Customer Analyst

Salary and benefits

£62,000

Location details

Nottingham

Application instructions

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