Job overview

Supporter Services Engagement Coordinator - Salvation army - London, SE5 8FJ, United Kingdom

Supporter Services Engagement Coordinator with Salvation army in London, SE5 8FJ, United Kingdom is a people-focused role involving work to help deliver an excellent supporter experience by coordinating communications, monitoring service levels and supporting the smooth running of key operational processes like regular giving.

Responsibilities: The advert points to help deliver an excellent supporter experience by coordinating communications, monitoring service levels and supporting the smooth running of key operational processes like regular giving, This is a role for someone who can keep work moving, recognise where pressure is building and help the team respond well when demand changes, support with processing, or supporter comms when needed, in the name of providing a great supporter experience and recognising the individual moments that matter, and detail, helping the team stay focused on consistent service and positive supporter outcomes whilst supporting key operational functions that deliver vital income What the post holder will bring You may have experience in supporter/customer services or operations, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ Interview Date: 16th, 17th and 18th September 2026 Help deliver individual moments that matter are looking for a Supporter Services Engagement Coordinator to help deliver an excellent supporter experience by coordinating communications, monitoring service levels and supporting the smooth running of key operational processes like regular giving, ’ll lead by example, not afraid to support with processing, or supporter comms when needed, in the name of providing a great supporter experience and recognising the individual moments that matter, this be ’re looking for someone organised, practical and confident working in a busy team where priorities can change, and ’ll bring empathy, judgement and attention to detail, helping the team stay focused on consistent service and positive supporter outcomes whilst supporting key operational functions that deliver vital income What will bring may have experience in supporter/customer services or operations.

Application:

Skills or experience needed

Supporter Services Engagement Coordinator

Salary and benefits

£32,569 Per Annum

Location details

London

Application instructions

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