Job overview

Administration Assistant/Receptionist

£12.98 per hour plus Company Benefits

Bank Contract

A Top 20 Care Home Group 2026!

Awarded ‘One of the UK’s Best Companies To Work For’

Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon.

We are looking for an Administration Assistant/Receptionist to work on an ‘as and when’ basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked.

Our team member benefits include: *Paid Breaks *Uniforms *Staff Meals *Nest Pension *Employee Assistance Programme *Care Workers Charity *‘Spice of Life’ – Discount Retail Scheme *Cycle Scheme *Eye Care *Refer a Friend Scheme *Reward Vouchers *Quarterly & Annual Company Recognition Awards

As the Administration Assistant/Receptionist you will be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties, you will provide additional administration support to the Home Administrator – predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator’s absence.

Main Responsibilities:

Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the person’s identity is checked as far as reasonably practical

Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly

In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties

Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents

Organise internal meetings and ensure that any requirements have actioned

Coordinate the staff meal process as applicable to the individual home

Respond to any emergency situations as requested by the home

Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Person Specification:

Excellent customer service skills

IT literacy – competent with the use of systems

Previous telephone experience

Professional telephone manner

Knowledge of general administration

Good communication skills

Neat and well presented

Excellent written and verbal English

Skills or experience needed

ADMINISTRATION ASSISTANT

Salary and benefits

£12.98 per hour

Location details

Warwick, UK, UK

Application instructions

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