Job overview

Quality and Governance Specialist - Patient Experience - Spire Healthcare - WREXHAM, CLWYD, United Kingdom and 1 more

Quality and Governance Specialist - Patient Experience with Spire Healthcare in WREXHAM, CLWYD, United Kingdom and 1 more is a people-focused role involving work to passionate about improving patient experience and driving service improvement?.

Responsibilities: The advert points to champion the patient voice, lead complaints and feedback management, and support continuous quality improvement across the hospital, identify opportunities for improvement and help ensure outstanding patient care, Duties and Responsibilities Lead the hospital's Patient Experience and Engagement Framework, and Manage complaints, concerns, compliments and patient feedback in line with company policy and ISCAS standards, with emphasis on safe, respectful support.

Requirements: Suitable applicants may bring passionate about improving patient experience and driving service improvement?, Spire Yale Hospital is seeking a Quality and Governance Specialist - Patient Experience Lead to champion the patient voice, lead complaints and feedback management, and support continuous quality improvement across the hospital, Duties and Responsibilities Lead the hospital's Patient Experience and Engagement Framework, and Analyse patient experience data and identify themes, risks and improvement opportunities.

Employment details: Promote patient involvement in service development and quality improvement initiatives.

Application:

Skills or experience needed

Quality And Governance Specialist Patient Experience

Salary and benefits

£19,800.00 per annum

Location details

CLWYD

Application instructions

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