Job overview

Customer Service Adviser (Level 1) (Full Time) (Permanent) - REN14733 with Renfrewshire Council.

The role sits within Healthcare.

Advert Customer Service Adviser The employer is seeking a well organised individuals to join the Customer Service Unit to ensure effective customer service is provided to our stakeholders and customers. Duties for the post include working as part of a multi-functional Customer Service Team providing high quality customer focused service delivery across a wide range of services through a variety of channels including telephone, face to face and electronic methods. It is essential that you have experience of working in a customer service role dealing with members of the public and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Outlook and databases.

Further context from the advert indicates that it is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective organisational, customer care and communication skills groups. It is desirable you have an SVQ Level 2 in Business Administration or equivalent. An assessment centre will be held for these posts within Renfrewshire House.

Relevant experience may include duties for the post include working as part of a multi-functional Customer Service Team providing high quality customer focused service delivery across a wide range of services through a variety of channels including telephone, face to face and electronic methods; it is essential that have experience of working in a customer service role dealing with members of the public and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft..

Apply: Use the source link to view the full advert and apply.

Skills or experience needed

Customer Service Adviser (Level 1) (Full Time) (Permanent) REN14733

Salary and benefits

£26,790 - £28,013 per year

Location details

See job details

Application instructions

Use the Apply button on this Stafty job page to continue to the employer application website.